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Promoting volunteering


Promoting Volunteering is about creating a Leeds where partners work together to ensure that formal and informal volunteering is encouraged, promoted, valued and recognised.

Context: The term volunteering includes formal activity undertaken through public, private and voluntary organisations as well as informal community activity. Volunteer must be a choice freely made by each individual and should be a choice that is open to all.

The value of the contribution of volunteers should be recognised and both the organisation involving volunteers and the volunteers themselves should benefit from the relationship. Organisations who use volunteers should operate in a way that ensures the volunteering experience is positive and adds value to an organisation.

The following commitments focus on formal volunteering activities.

Partner Commitments: Promoting volunteering

Volunteering is open to everyone

Partners understand that:

  • Everyone has the right to choose to become a volunteer.

Organisations who use volunteers aim to deliver a good quality volunteering experience

Partners will:

  • Monitor and evaluate the volunteer and the organisations experiences and identify where improvements can be made.
  • Make sure that they are aware of and work towards implementing good practice.
  • Have an awareness of the wider volunteering opportunities and networks within the city.
  • Recognise that delivering a good quality volunteering experience requires commitment and resources.

Recruitment of volunteers is fair and accessible

Partners will:

  • Have in place a variety of methods for recruiting volunteers from all areas and communities.
  • Have a standard recruitment and interview process.
  • Make sure that all volunteers receive a role description and appropriate training and induction so they understand what is expected of them.
  • Make sure that volunteers are not out of pocket after giving their time freely.

Organisations have appropriate policies for managing volunteers

Partners will:

  • Have a distinct Volunteering Policy in place or where there are only a small number of volunteers, other policies should make specific reference and distinctions about volunteers. Policies should follow legal requirements in distinguishing volunteers from paid workers.
  • Ensure policies are written in plain English and are available to all.

Volunteers are supported and supervised within their role

Partners will:

  • Ensure all volunteers have a named member of staff as their point of contact and for support and supervision.
  • Recognise the support needs of individual volunteers will differ and the support offered should be appropriate to the role and the individual.

Volunteering programmes provide the training and information volunteers need to carry out their role

Partners will:

  • Provide appropriate training and induction.
  • Promote training as a way to help volunteers develop new skills and learning and give them an opportunity to gain new experiences.
  • Understand that training helps motivate volunteers and makes them feel valued.

Insurance, health and safety, safeguarding and other legal requirements are met

Partners will:

  • Ensure that all appropriate arrangements are in place to protect volunteers and others.
  • Ensure that volunteers are covered by the organisation’s employers’ liability and public liability insurance and additional insurance is put in place where appropriate.
  • Ensure Health and safety procedures are followed.
  • Ensure all relevant legislative requirements, checks and appropriate practices are in place.